Payment Policy
Effective Date: October 25, 2023

At Topali, we aim to provide a seamless and secure payment experience for all our customers. This Payment Policy outlines the methods of payment we accept, our security measures, and other important details related to transactions on our website Topali. By making a purchase, you agree to the terms outlined in this policy.

1. Accepted Payment Methods

We accept the following payment methods to ensure convenience and flexibility for our customers:

Credit and Debit Cards

  • Visa

  • MasterCard

  • American Express

  • Discover

Digital Wallets

  • PayPal

  • Apple Pay

  • Google Pay

Other Payment Options

  • Bank transfers (for select orders)

  • Cryptocurrency (for select orders)

2. Payment Security

Your security is our top priority. We use industry-standard encryption and security protocols to protect your payment information. Here’s how we ensure your data is safe:

  • SSL Encryption: All transactions are processed through Secure Socket Layer (SSL) technology, which encrypts your data during transmission.

  • PCI Compliance: We comply with the Payment Card Industry Data Security Standard (PCI DSS) to safeguard your credit card information.

  • Tokenization: Sensitive payment details are replaced with unique tokens to prevent unauthorized access.

3. Currency and Pricing

  • All prices on our website are displayed in USD (United States Dollars).

  • If you are paying in a different currency, your bank or payment provider will convert the amount based on their exchange rates. Additional fees may apply, and these are beyond our control.

4. Payment Confirmation

  • Once your payment is successfully processed, you will receive an order confirmation email with your payment details and order summary.

  • If your payment fails, you will be notified immediately, and you can attempt the payment again or choose an alternative payment method.

5. Refunds and Chargebacks

  • Refunds: If you are eligible for a refund, it will be processed to the original payment method used during the purchase. Please refer to our Refund and Return Policy for more details.

  • Chargebacks: If you dispute a charge with your bank or payment provider, we will investigate the issue and provide necessary documentation to resolve the dispute. Unjustified chargebacks may result in account suspension or legal action.

6. Failed Payments

If your payment fails, please check the following:

  • Ensure your payment details (e.g., card number, expiration date, CVV) are correct.

  • Confirm that your card has sufficient funds or credit limit.

  • Contact your bank or payment provider to ensure there are no restrictions on your account.

If the issue persists, please contact us at info@topali.xyz for assistance.

7. Subscription and Recurring Payments

If you purchase a subscription or recurring service from Topali, you authorize us to charge your payment method automatically at the specified intervals. You can cancel your subscription at any time by contacting us or managing your account settings.

8. Fraud Prevention

We reserve the right to verify the authenticity of transactions to prevent fraud. In some cases, we may request additional information (e.g., photo ID, proof of address) to confirm your identity before processing your payment.

9. Changes to Payment Methods

We may update or change our accepted payment methods at any time. Any changes will be reflected on our website, and we will notify customers of significant updates via email or website announcements.

10. Contact Us

If you have any questions or concerns about our Payment Policy, please contact us at:

Topali
Street: 3546 Bingamon Branch Road, New York, New York, United States
Phone: 845-977-3743
Email: info@topali.xyz
Website: Topali

Thank you for choosing Topali. We are committed to providing you with a secure and hassle-free payment experience!